These are great starting points that list thousands of https://remotemode.net/ roles. Remote work has become so common that you can now select remote or on-site work from a drop-down menu in your search. Customer service positions vary in requirements, but generally, they are entry-level positions requiring few qualifications and minimal experience. Below is a rundown of the credentials you need to gain a remote customer service position. Interested in finding a job as a remote customer service agent? Check our job board for open customer service positions.

To get the job, browse the customer service job directory and apply online for the one that matches your skills. For instance, ZipRecruiter features a customer service agent job at NexRep, where you’re mainly required to answer customer inquiries via phone. Employees, meanwhile, give up some of the freedom that can make these jobs attractive. Some companies require reps to be available 40 hours or more every week, for example.

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Most duties performed by customer service agents can be done from a home office using the internet to connect to communications tools. Customer service representatives serve as the first point of contact for customers. They provide information or answer questions about products or services and handle and resolve complaints to provide a positive customer service experience. Remoters is a platform offering digital nomads various job opportunities, including customer support positions.

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Everything you need to know about remote customer service jobs

Browse thousands of remote job listings to work at startups and leading companies. By and large, you’ll earn more as an employee, particularly when factoring in the value of benefits. The contract positions are advisable only when flexibility is your primary goal. We’ve highlighted several of those below, starting with three companies that will hire you as an employee and pay for benefits. We’ve included in these one well-advertised site that we suggest you avoid. Know that most independent contractor sites pay by the minute, so their “hourly” pay equivalents should be viewed with a grain of salt.

If you’re considering a customer service job that pays by the minute, be sure to read the contract and see if it has these safeguards. And besides a quiet space, a fast internet connection and a decent computer, there are few requirements for these jobs. remote customer service And while some expect customer service experience, other customer-facing positions — such as a previous job in retail sales or telemarketing — are usually good enough. Not having to commute opens up your job search area, but it saves time and money.